UX/UI Web Design WordPress ( No web development )

UX and UI Web Design Services, UX and UI Web Design & Web Design Services.

• Mintaka operates as a dedicated graphic design services company, meticulously following a streamlined and efficient process to cater to your design needs. Our methodology ensures a seamless experience from the moment you engage with us to the final delivery of expertly crafted graphic design solutions for your project.
• Our process commences with a thorough data collection phase, where we gather all the pertinent information about your project. Once you’re ready to proceed, we facilitate a secure payment process to confirm your order. At this juncture, we handpick a seasoned professional designer who will spearhead the creation of tailored graphic design solutions for your project, ensuring a personalized touch.
• The designer embarks on the creative journey by conducting comprehensive research, sketching out initial drafts, and refining ideas to present you with the most promising proposals. These initial proposals are promptly uploaded to your dedicated “My Dashboard” section on our platform. You’ll receive a notification via the email address provided during the checkout process, granting you access to your personalized dashboard.
• Within your dashboard, you’ll have a front-row seat to view the expert graphic design solutions, namely the initial proposals, meticulously crafted by our designer. This is your opportunity to engage in the creative process and offer feedback directly to the designer. Should you wish to request revisions to further align the design with your vision, you can communicate your requirements through email.
• Your chosen package will include a specified number of revisions, allowing you to fine-tune the design until it meets your expectations. If you find the need for additional revisions beyond the included package, our straightforward pricing structure allows you to acquire extra revisions for a nominal fee of 12 USD per revision.
• Upon the completion of your project, all final design assets will be swiftly uploaded to your Dashboard in various formats, ensuring that you have the flexibility to use them for your diverse needs. Our goal is to provide you with not only stunning graphic designs but also a user-friendly experience that empowers you to make the most of your project’s creative assets. Mintaka is committed to delivering exceptional design solutions tailored to your unique requirements.

UX and UI Web Design Services, UX and UI Web Design & Web Design Services.

UX and UI Web Design Services, UX and UI Web Design & Web Design Services.

• Mintaka operates with a transparent pricing structure that adheres to pre-established rates. Our pricing encompasses the full spectrum of services offered by our talented and dedicated designers, which includes professional graphic design services spanning initial design concepts, iterative revisions, and ultimate ownership rights to the finalized designs.
• In terms of payment options, Mintaka offers the flexibility of PayPal, debit card, and credit card transactions. These diverse payment methods cater to our global clientele, ensuring a seamless and secure payment process that spans across borders and time zones. We take pride in our commitment to providing not only exceptional design services but also a user-friendly and highly secure payment system, reinforcing our dedication to customer satisfaction.

UX and UI Web Design Services, UX and UI Web Design & Web Design Services.

• Once the skilled designer has completed the process of providing you with their expertly crafted professional graphic design services, and the initial proposal(s) have been meticulously prepared, the next step in this seamless journey will involve the designer promptly uploading these proposal(s) onto your personal Dashboard. The efficient system we have in place ensures that you will receive timely notifications regarding this significant milestone, all directed to the email address that you thoughtfully provided us with during the checkout process.
• To access these invaluable initial proposals(s) and any subsequent design revisions that may arise, simply navigate to your personalized “My Dashboard” section. Once there, click on the “Downloads” tab, and you’ll find a treasure trove of creative materials waiting for your perusal. It’s important to note that for each revision you receive from your dedicated designer, you’ll have the opportunity to offer your invaluable feedback just once. Rest assured, we have streamlined this process to ensure your design revisions requests can be efficiently managed, with all communication and coordination being facilitated via email. Your satisfaction is our utmost priority, and we are committed to providing you with a seamless and effective design collaboration experience.

UX and UI Web Design Services, UX and UI Web Design & Web Design Services.

• The only additional charges that may be incurred will pertain to specific circumstances within our service framework. One such instance might involve requesting additional design revisions beyond the allotted number included in your package. In such cases, we want to ensure your complete satisfaction with the final product, and as such, an extra fee will be applied for the extra design work. Rest assured, any additional charges related to design revisions will be presented to you transparently, and you will be responsible for the associated payment, maintaining full control over your financial transactions.
• Another potential scenario that could result in additional charges is the request for express delivery service. We understand that sometimes time is of the essence, and you may require a quicker turnaround. In such cases, we offer an express delivery option for your convenience. Please note that this service does come with an extra cost, which will be clearly communicated to you before you confirm your order. You will have the choice to opt for express delivery or standard delivery, allowing you to make an informed decision based on your priorities and budget.
• It’s important to emphasize that our commitment to transparency extends to our billing process as well. We will never make any direct charges to your credit card or payment method without your explicit consent and knowledge. Your financial security is of utmost importance to us, and we respect your autonomy when it comes to managing your payments. So, rest assured that any additional charges, whether for design revisions or express delivery, will be presented to you clearly, and you will have the opportunity to approve or decline them as per your preferences.
• At Mintaka, we value your trust and aim to provide you with a seamless and transparent experience throughout your engagement with our services. If you have any questions or concerns regarding our pricing or billing procedures, please don’t hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure your complete satisfaction with our services.

UX and UI Web Design Services, UX and UI Web Design & Web Design Services.

• In the event of any occurrence of a duplicate charge arising from a processing error or if, for any reason, the designer is unable to complete the design order, our commitment to customer satisfaction ensures that you will receive a full refund of the entire design order amount.
• To initiate the refund process, we kindly request that the customer submits a refund request within a period of five days from either the occurrence of the duplicate charge or the moment they are informed by the designer that, unfortunately, the design cannot be finalized due to exceptional circumstances. These two scenarios constitute the sole circumstances under which a full refund will be granted.
• It’s important to note that when we must cancel projects, our dedicated designers face a loss of income that they had anticipated and planned for. Therefore, we greatly appreciate your understanding and cooperation in adhering to our refund policy.

To make a refund request, please follow these steps:

1. Log in to your account and access “My Dashboard.”
2. Navigate to “Recent Orders.”
3. Select the specific order for which you are requesting a refund.
4. Click on the “Refund” option.

• During this process, you will be prompted to provide a reason for your refund request and acknowledge your acceptance of our terms and conditions.
• We value your trust in our services and aim to provide a seamless experience for all our customers. Should you have any further questions or require assistance, please do not hesitate to reach out to our customer support team. Your satisfaction remains our top priority, and we are here to ensure that your experience with us is as smooth and enjoyable as possible.